For banks, institutions, and high-volume merchants.
Negotiated rates ≤ 1.0%, dedicated account management, uptime SLAs, and a self-service institution portal with branches, walk-in, and float allocation.
- Custom rates by volume
- Dedicated CSM + Slack channel
- 99.95% uptime SLA
- On-prem option available
Institution dashboard
Mutuelle du Cameroun
12 branches · 38 agents
MTD volume
48.2M
XAF
Active agents
38
all branches
Float allocated
6.5M
across branches
Commission paid
312k
this month
≤ 1.0%
Settlement rate
By negotiated volume
99.95%
Uptime SLA
Credited if missed
<2h
P1 response
Dedicated CSM
All
CEMAC channels
MTN · Orange · banks
Capabilities
A complete institutional payments stack.
Everything banks, micro-finance institutions, and large merchants need to operate at scale — already built.
Institution panel
Single login, multi-branch hierarchy. Onboard agents under specific branches; route customers to the nearest one.
Branch management
Create, archive, and audit branches. Each branch has its own wallet, float allocation, and agent roster.
Float allocation
Push float from the institution wallet to branch wallets to agent wallets. Pull back surplus end-of-day.
Walk-in onboarding
Open a customer wallet on the spot from your branch counter. KYC, PIN, first deposit — all in one flow.
Real-time reporting
Per-branch and per-agent dashboards. Commission, volume, revenue, refund rate — drilled down or rolled up.
Compliance hooks
Per-tier limits, KYC tier reassignment, account flagging — all surfaced through admin endpoints + audit log.
Service tier
What you get when you go enterprise.
Beyond the product itself, enterprise customers get the people + paperwork that make a long-term commercial relationship work.
Dedicated CSM
One named contact. Shared Slack or WhatsApp channel. Weekly review during onboarding; monthly thereafter.
Uptime SLA
99.95% measured monthly. Credits issued automatically when missed. Quarterly incident review reports.
Priority support
P1 within 2h, P2 within 1 business day. Direct line to the on-call engineer for production incidents.
Custom rates
Volume-based fee tiers. We can structure as flat percentage, flat per-transaction, or hybrid — whatever your accounting prefers.
On-prem option
For institutions with regulatory constraints, we deploy a managed instance inside your VPC. We operate it; you control the data.
White-label
Our backend, your brand. Custom domain, custom email senders, custom mobile-app shell. Co-branded or fully white-labelled.
For institutions
The self-service portal banks and credit unions actually use.
Run your branch network through one portal. The institution sees every transaction at every branch in real time; branch managers see only their own; agents see only what they processed.
- Branch CRUD + per-branch wallet + per-branch agent list
- Float allocation between institution / branch / agent wallets
- Walk-in customer onboarding from any branch counter
- Per-branch + per-agent revenue and commission reports
- Service-fee management across the network
- KYC review queue scoped to your institution
Sample institution flow
- 1Institution creates 12 branches in the panel
- 2HR onboards 38 agents, assigns each to a branch
- 3Treasury allocates 500k–1M XAF float per branch
- 4Branch managers cycle float to busy agents during the day
- 5End of day: branches sweep surplus float back to institution
- 6Monthly: institution invoices itself for commission paid
“We were running cash logistics with paper ledgers across nine branches. QuataPay's institution panel collapsed that into one screen with daily reconciliation built in.”
Questions
Common enterprise questions
What does 'custom rate' actually mean?
Is the on-prem option real on-prem, or hosted?
How long does enterprise onboarding take?
Can we get SLA penalties in writing?
Do you support multiple currencies for enterprise?
Who's our CSM?
Let's talk
Your volume deserves real pricing.
Send us your monthly volume estimate and a quick description of how you accept today — we'll come back with a tailored proposal in three business days.