Talk to the QuataPay team
Support, partnerships, press, or general questions — we read everything and reply on every channel.
- EN + FR support
- Reply within 1 business day
- Local team in Cameroon
- Encrypted submissions
Address
Veterinary Junction, P.C Ntamulung Entrance, Bamenda — Northwest Region, Cameroon
Visit by appointment
Hours
Tue — Sat, 7:30am — 4:30pm (NW & SW)
Mon — Fri, 8am — 5pm · Sat 8am — 1:30pm
In-app chat
Open the app
24/7 from the support tab
Pick the right inbox
Two doors, one team
Send to the right address and you'll save a couple of business days on the response.
Customer support
Wallet help, transaction issues, KYC questions. Most queries answered within one business day.
cs@quatapay.comPartnerships & press
Integrations, distribution deals, media enquiries. We reply within five business days.
partnerships@quatapay.comSend us a message
Submissions land in the admin inbox; we'll respond via email within two business days. Mark it urgent if you need a same-day reply.