Contact

Talk to the QuataPay team

Support, partnerships, press, or general questions — we read everything and reply on every channel.

Response within 48h

Phone

During business hours

Chat with support

In-app chat

Open the app

24/7 from the support tab

Address

Bamenda, Cameroon

Visit by appointment

Hours

Tue — Sat, 7:30am — 4:30pm (NW & SW)

Mon — Fri, 8am — 5pm · Sat 8am — 1:30pm

Pick the right inbox

Two doors, one team

Send to the right address and you'll save a couple of business days on the response.

Wallet help, transaction issues, KYC questions. Most queries answered within one business day.

Integrations, distribution deals, media enquiries. We reply within five business days.

Submissions land in the admin inbox; we'll respond via email within two business days. Mark it urgent if you need a same-day reply.