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LEGAL STATUS Quatapay is a digital wallet platform operated by QUATA DIGITAL within Cameroon. These Terms govern all access and use of the platform.
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ELIGIBILITY Users must:
- Be at least 18 years old
- Reside within Cameroon
- Provide accurate and verifiable information
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ACCOUNT REGISTRATION & SECURITY Users are responsible for safeguarding login credentials and all activity conducted through their account.
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WALLET SERVICES Users may:
- Fund wallets via licensed Mobile Money services
- Deposit cash through authorized agents
- Transfer funds within Cameroon
- Pay registered merchants
All transactions are electronic and subject to applicable transaction limits.
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IDENTITY VERIFICATION (KYC) Quatapay reserves the right to request government-issued identification at any time. Failure to comply may result in restricted functionality or account suspension.
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FEES All applicable fees are disclosed prior to transaction confirmation. By confirming a transaction, the user agrees to the applicable charges.
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PROHIBITED ACTIVITIES Users shall not engage in:
- Fraud or deception
- Money laundering
- Terrorist financing
- Illegal trade
- System manipulation
- SUSPENSION & TERMINATION Quatapay may suspend or terminate accounts for:
- Regulatory compliance requirements
- Suspicious or fraudulent activity
- Breach of these Terms
Funds may be temporarily restricted during investigation as permitted by law.
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COMPLAINTS & DISPUTE RESOLUTION Users may file complaints through official support channels. We aim to respond within 48 business hours. Unresolved disputes shall be governed by Cameroonian law.
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LIMITATION OF LIABILITY Quatapay shall not be liable for:
- User input errors
- Third-party telecom failures
- Events beyond reasonable control
- GOVERNING LAW These Terms are governed by the laws of the Republic of Cameroon.