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Support

We're here to help

Our dedicated developer support team is ready to assist you with any integration questions, issues, or feedback.

Support Hours
  • Monday – Friday: 9 AM – 6 PM (WAT)
  • Response time: within 24 business hours
  • Critical issues: escalated within 4 hours
  • Email: devsupport@quatapay.com
Before Contacting Support
  • Check the FAQ for quick answers to common questions.
  • Review the API reference for endpoint specifications.
  • Include your Client ID and error response body in your message.
  • Describe the steps to reproduce the issue.
Thank you for building with QuataPay!

We look forward to seeing your integration thrive and provide a seamless payment experience for your valued customers. Together, we're building the future of digital payments in Cameroon.